Last updated: 17 April 2026
Quokka is independently operated by Seth Sharp in Adelaide, South Australia. We collect the minimum data needed to run the service. We don't sell your data, we don't run ads, and we don't share your information with third parties for marketing purposes. Ever.
When you register, we collect your name and email address. This is used to authenticate you and communicate important account-related updates.
Your suburb comparison preferences (budget range, priority weightings, preferred state) and tracked properties are stored to provide the service. This data is tied to your account and is not shared with anyone.
If you purchase a paid plan, payment is processed by Stripe. We do not store your credit card number, expiry, or CVC. We retain only the information Stripe provides to manage your subscription (e.g., last four digits, card brand, billing status).
Like most web applications, our servers log standard request information: IP address, browser type, pages visited, and timestamps. This is used for security, debugging, and understanding aggregate usage patterns.
We do not use your data for behavioural advertising, profiling, or sale to third parties.
We use a small number of third-party services to operate Quokka:
Each of these providers processes data only as necessary to deliver their service to us. We do not use analytics tracking, advertising pixels, or social media integrations.
Quokka uses essential cookies only: a session cookie to keep you logged in and a CSRF token for security. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
Your account data is retained for as long as your account is active. If you delete your account, your personal data, preferences, and tracked properties will be permanently removed within 30 days. Server logs are retained for up to 90 days for security and debugging purposes.
We take reasonable measures to protect your data, including encrypted connections (HTTPS), hashed passwords (bcrypt), and secure session management. No system is perfectly secure, but we treat your data with the care we'd expect for our own.
Under the Australian Privacy Act 1988 and applicable state laws, you have the right to:
To exercise any of these rights, email us at tryquokka@outlook.com.
Quokka is not intended for use by children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will remove it promptly.
We may update this policy from time to time. Material changes will be communicated via the email address on your account. The "last updated" date at the top of this page will always reflect the most recent revision.
Questions or concerns about your privacy? Reach out at hello@quokka.com.au.